Privacy Policy
At Renaissance Solar, we are committed to safeguarding the privacy and security of our customers and website visitors. This privacy policy outlines how we collect, use, and protect your personal information in accordance with best practices and applicable data protection laws.
What Personal Information Do We Collect?
We may collect personal information when you contact us, request a quotation, sign up for updates, or engage with any of our products or services. This may include your full name, email address, telephone number, residential or business address, and details relating to your energy requirements or property.
How Do We Use Your Personal Information?
We use your personal information to respond to your enquiries, provide quotations, arrange consultations or site assessments, and deliver our products and services. We may also use your details to improve our website and customer service, and – if you have opted in – to send you newsletters, updates, or promotional communications relevant to our offerings.
How Do We Protect Your Personal Information?
We take the protection of your data seriously. We implement appropriate technical and organisational measures to prevent unauthorised access, loss, misuse, or disclosure of your personal information. These measures include the use of secure servers, access controls, and routine monitoring to maintain the integrity and confidentiality of your data.
Do We Share Your Personal Information?
We do not sell your personal information. However, we may share it with trusted third-party service providers and installation partners as necessary to fulfil our services. We may also share information with regulatory authorities for the purposes of compliance, such as issuing Certificates of Compliance, or with legal bodies if required by law.
Your Rights
You have the right to access the personal information we hold about you, request corrections or updates, and ask us to delete your data where appropriate. You may also opt out of receiving any marketing communications from us at any time by contacting us directly.
Changes to This Policy
We may update this privacy policy from time to time. Any amendments will be published on this page, and the effective date will be clearly stated above.
Contact Us
If you have any questions or concerns regarding this privacy policy or how your data is handled, please contact us at:
Email: info@renaissancesolar.co.za
By using our website and providing your personal information, you consent to its collection, use, and disclosure as described in this policy.